FAQ
Getting Started with MiniFilm
What is MiniFilm?
MiniFilm is an online platform designed for creators in music and film to collaborate, showcase and sell their work, and find opportunities.
How do I create an account on MiniFilm?
Click on the Sign Up button at the top of the homepage, fill in your details, and confirm your
email to start exploring MiniFilm.
Is MiniFilm free to use?
Yes, MiniFilm offers a free plan with basic features. However, upgrading to the Creator Plan for $4.95/month unlocks premium tools and exclusive opportunities.
Can I use MiniFilm on mobile devices?
Yes, MiniFilm is mobile-friendly and works seamlessly on both smartphones and tablets.
What can I do with a free MiniFilm account?
With a free account, you can browse content, purchase resources, and interact with creators.
Uploading and selling your work requires a Creator Plan subscription.
I need help with something else, who do I talk to?
Membership and Plans
What is the Creator Plan?
The Creator Plan is a premium membership tier that allows users to upload and sell content, post and apply to gigs, and access exclusive features for just $4.95/month.
How do I upgrade to the Creator Plan?
Log in to your account, go to the Membership section, and follow the prompts to upgrade.
Can I cancel my Creator Plan subscription?
Yes, you can cancel your subscription at any time through your account settings. You will retain premium access until the end of your billing period.
Are there discounts for annual subscriptions?
Currently, MiniFilm only offers monthly subscriptions. Stay tuned for updates on annual plans or discounts.
What happens if I downgrade from the Creator Plan?
Downgrading to the free plan will limit your access to premium features, but your account and previous activity will remain intact.
Jobs and Gigs
How do I find jobs on MiniFilm?
Visit the Jobs and Gigs page to browse available opportunities. Use filters like category, budget, and deadline to narrow your search.
Do I need a Creator Plan to apply for gigs?
Yes, a Creator Plan subscription is required to apply for gigs and access premium opportunities.
How do clients hire creators on MiniFilm?
Clients post gigs with detailed requirements. Creators can then apply, and the client selects the most suitable applicant.
How do I post a gig as a client?
Log in to your account, go to the Jobs and Gigs page, and click Post a Gig. Fill out the project details, set a budget, and submit.
Are payments secure on MiniFilm?
Yes, MiniFilm uses secure payment gateways to process transactions, ensuring a safe experience for both creators and clients.
Selling and Buying Content
What types of content can I sell on MiniFilm?
Creators can sell music tracks, video clips, and other creative assets. All content must meet
MiniFilm’s quality guidelines.
How do I set prices for my content?
With a Creator Plan, you can set your own prices for uploaded content. Competitive pricing is encouraged to attract buyers.
How do buyers purchase content on MiniFilm?
Buyers browse the library, add items to their cart, and complete the purchase securely through the platform.
Does MiniFilm take a commission on sales?
Yes, MiniFilm charges a small commission on each sale to maintain the platform and support creators.
Can I refund a purchase?
Refunds are evaluated on a case-by-case basis. Contact MiniFilm support for assistance.
Account and Profile Management
How do I update my profile?
Log in to your account, navigate to the Profile section, and edit your bio, portfolio, and contact information.
Can I change my username?
Usernames cannot be changed once set. If necessary, contact support for assistance.
How do I upload a portfolio to my profile?
Go to the Portfolio section of your profile and upload files or links to showcase your work.
Can I make my profile private?
Profiles are public by default to maximize exposure. However, you can control what information is displayed.
How do I reset my password?
Click Forgot Password on the login page, enter your email, and follow the instructions to reset your password.
Platform Policies and Guidelines
What content is prohibited on MiniFilm?
MiniFilm prohibits content that violates copyright, contains inappropriate material, or breaches community standards.
Can I report inappropriate content or behavior?
Yes, report any issues through the Report button on profiles or content pages, or contact support directly.
What happens if I violate platform guidelines?
Violations may result in warnings, suspension, or permanent account bans, depending on the
severity.
Does MiniFilm protect my intellectual property?
Yes, creators retain full rights to their work. MiniFilm acts as a marketplace for showcasing and selling content.
How do I contact MiniFilm support?
Visit the Contact Us page or email support@minifilm.com for assistance.
General FAQs
What browsers are best for using MiniFilm?
MiniFilm is optimized for Chrome, Firefox, and Safari. Ensure your browser is up to date for the best experience.
Can I use MiniFilm internationally?
Yes, MiniFilm is available globally. However, all transactions are processed in USD.
Does MiniFilm offer educational resources?
Yes, the library includes tutorials, templates, and tools to help you improve your skills and
projects.
How do I stay updated on new features and gigs?
Subscribe to the MiniFilm newsletter or follow the platform on social media for updates.
Can I delete my account?
Yes, you can request account deletion through your account settings or by contacting support.